Ticket cancellation is only possible for privately held tickets and must take place by 5 September 2017. Cancellation fees are €5, plus handling fees. Overall cancellation fees for Standard Tickets are a total of €7,09 (#rpTHE) €8,45 (#rpDUB).
A link with information about cancellation is inside your order confirmation e-mail that was sent to you right after your ticket purchase. In case you are unable to find that email, you may contact the Xing Event Team via: www.xing-events.com/help/ticketbuyer.
To save cancellation fees, it is also possible to sell a ticket you already purchased and have the name on the ticket changed accordingly. In that case, check the FAQ How do I transfer my ticket to another person?